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Return Policy

Return Policy

STUpendous Sourdough ("we", "us", or "our") is part of STUpendous Services, LLC.

 

At STUpendous Sourdough, every loaf is handcrafted, baked to order, and made with care. Due to the perishable nature of our products and the time required to prepare them, all sales are final and we do not accept returns or offer refunds once a loaf has been baked or picked up. 

Deposits

All orders require a 50% deposit at the time of request. Deposits are non-refundable, as they help cover the cost of ingredients, preparation, and reserved bake time.

Order Changes & Cancellations

We understand that life happens! If you need to change or cancel your order, please notify us at least 24 hours before your scheduled pickup time. While we cannot refund deposits, we may be able to reschedule your bake or delay your delivery at our discretion. Many things freeze well.

Issues with Your Order

If there is an issue with your order (wrong loaf, pickup error, etc.), please contact us immediately at stuart@stupendous-services.com or 434-944-4854. We want to make sure you're satisfied with your STUpendous experience, and will do our best to resolve any concerns.

 

We don't want to part on a *SOUR* note.

Thank you for supporting a small, neurodivergent-owned business that puts time, love, and care into every loaf.

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